Frequently Asked Questions
Find answers to common questions about our products and Quality.
Orders remain open until all 250 Chapter One pieces are reserved. Once all 250 Pocket Watcher bags are sold, Chapter One will close and this edition will not be reproduced.
Your bag will ship within 3-5 business days while current inventory is available. Once this first batch sells through, future orders may require a longer fulfillment window. Any updated timeline will be clearly noted on the product page before purchase.
Once your order is ready, it will ship with complimentary delivery within the United States. Tracking information will be provided as soon as your order is on the way. A signature will be required upon delivery.
Every Pocket Watcher bag includes its coordinating pendant as part of the complete Chapter One experience. The pendant is also available separately for $77 while current inventory is available. Standalone pendant orders ship within 3-5 business days. Standalone pendant availability ends when Chapter One closes.
Chapter One ships within the
United States only. International shipping will be considered for future
chapters.
In stock journals will ship within 3–5 business days. U.S. shipping is complimentary.
All sales are final.
Each Pocket Watcher™ tote is individually inspected before it leaves our hands. As a limited edition piece, once a chapter closes, it will not be restocked or reproduced.
Due to the exclusive nature of this release, we do not offer refunds, returns, or exchanges for reasons such as change of mind, preference, or expectation.
If your order arrives damaged or with a manufacturing defect, please contact us within 48 hours of delivery with clear photos. Once reviewed, we will make it right.
We reserve the right to determine whether an issue qualifies as a manufacturing defect.
Claims made outside of the 48-hour window will not be accepted.
Yes. You will receive a
confirmation email immediately after your purchase and a shipping notification
with your tracking number when your bag ships.
Every Pocket Watcher™ tote order includes:
- The Pocket Watcher luxury tote
- Now Carry On™ signature pendant
- Custom Now Carry On™ luxury box
- Premium dust bag
- Branded tissue paper
- Chapter One comic authenticity card
- Pendant box
- Microfiber polishing cloth
The Pocket Watcher pendant is also available separately for $77 while Chapter One is active. Once the 250 Pocket Watcher bags are sold and Chapter One closes, this pendant design will no longer be available.